Service Guarantee
The company adheres to the service tenet of "quick response, smooth communication, accurate and efficient, reasonable and thoughtful". After receiving the customer's demand, we will get in touch with the customer in time to understand the customer's specific demand, material composition, scheduled work site and other related information, to help the customer analyze the problem and solve the problem.
A perfect after-sales service system is the basis for our company to survive and develop in the industry. With rich experience in producing environmental protection equipment, we have served many enterprises at home and abroad, helping customers to customize products according to on-site conditions.
The range of services we provide to clients includes:
Pre-sales:
1. According to the actual needs of customers, configure corresponding models of machines for customers.
2. Customize the corresponding products according to the special needs of customers.
3. The company can send engineering and technical personnel to the user's site to plan the site, design process and scheme.
On sales:
1. Strict inspection before leaving the factory.
2. Organize delivery according to the contract.
After sales:
1. Free training for technical personnel for customers.
2. According to the purchase contract, our company can send engineers and technicians to guide the installation and commissioning for free.
3. The company supplies machine wearing parts for many years.
4. Collect customer feedback, formulate implementation plans in a timely manner, and solve practical problems of customers.
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